Veľkosklad rybárske potreby MOSS.SK spol. s.r.o. – veľkoobchod, rybársky eshop

GENERAL TERMS AND CONDITIONS OF THE WEBSHOP WWW.MOSS.SK

INTRODUCTORY PROVISIONS

1.1. The company MOSS.SK, s.r.o., M.R. Štefánika 297/11, 050 01 Revúca, VAT ID: SK2021872556, Company ID: 36 629 464, company registered in the Commercial Register of the District Court of Banská Bystrica, Section: Sro, Insert: 9629/S (hereinafter referred to as "Seller" or "MOSS.SK") operates a webshop at https://eshop.moss.sk/(hereinafter referred to as the "Shopping Portal").

Contact:

Company name: MOSS.SK, s.r.o.

Headquarters: M.R.Štefánika 297/11, 050 01 Revúca

Company ID: 36 629 464

VAT ID: SK2021872556

Telephone: +421 (58) 488 14 56

E-mail contact: info@moss.sk

Repair shop and claims: service@moss.sk

Product questions: product@moss.sk

1.2 Through the online shop, a third party (hereinafter referred to as the ‘Buyer’) can browse the Seller's offer of goods. Under the terms and conditions set out in these General Terms and Conditions of the webshop https://eshop.moss. en/ (hereinafter referred to as ‘GTC’) the Buyer can purchase the goods  on the basis of a purchase contract. For the purposes of these GTC, a purchase contract is a contract between the Seller and the Buyer, the subject of which is the purchase of goods offered on the webshop, concluded remotely, under the conditions set out in Article 2. of these GTC. These GTC are an integral part of the purchase contract.

1.3 These GTC regulate in particular the legal relations between the Seller and the Buyer, who, following the procedure set out in these GTC, expresses interest in the purchase of goods on the shopping portal, related to the conclusion and compliance with the purchase contract, including any claims as well as the regulation of the mutual rights and obligations of the parties related to the registration of the Buyer's person on the webshop, without the conclusion of the purchase contract.

1.4 Legal relations between the Seller and the Buyer arising from the purchase, delivery of goods and claims for defects in the goods as well as all the other legal relations not explicitly stated in the purchase contract shall be governed by the provisions of the relevant legislation of the Slovak Republic.

1.4.2. If the buyer is not a consumer, i.e. they are a natural or legal person who purchases goods related to the subject of their business activity, employment or profession, the provisions of the Commercial Code shall apply to the purchase contract, in which case the provisions of Article 4 (Conditions of claims and warranty, Claims Procedure) and Article 5 (Withdrawal from the Contract) of these GTC shall not apply to the contractual relationship, but instead, the general provisions of the Commercial Code shall apply.

1.5 The data and photos of the goods on the webshop are not updated by the Seller online, therefore the information that the goods are in stock and the accompanying information cannot be considered as a binding deadline for the delivery of the goods by the Seller. The delivery date communicated on the shopping portal before the buyer places a binding order is binding.

2. ORDER (ORDERING GOODS / ACTIONS NECESSARY FOR THE CONCLUSION OF THE PURCHASE CONTRACT)

2.1 The signing up of the Buyer and creation of a Buyer's account in the Seller's system can be done during the ordering process or separately. The Buyer who is signing up is obliged to fill in all data according to the required fields of the sign-up form truthfully, while the prerequisite for registration is to fill in all data necessary for the processing of the Buyer's orders, entering the login and password, as well as the Buyer's confirmation that they have familiarised themselves with the terms and conditions of personal data processing by the Seller. The Buyer acknowledges that incorrect data on their account may constitute an objective obstacle to proper and timely handling of the order for the Seller and undertakes to check and, if necessary, update the data on the account before each binding order confirmation. At the same time, the Buyer is responsible for the confidentiality of their username and password generated in the sign-up process to prevent misuse of their access data. The Seller is entitled to cancel the Buyer's registration and thus also the Buyer's account on the webshop, in particular if the Buyer has provided incorrect data during registration, if the Buyer has not registered  themselves or for reasons related to the Seller's commercial policy (e.g. if the Seller modifies the range of countries where they sell goods via the webshop or decides that the webshop will only be used for wholesale). If the registered person is not a consumer, the seller is entitled to cancel the registration and the Buyer's account without giving any reason. The Seller will inform the Buyer of the cancellation of the registration and account on the webshop electronically, via Buyer's e-mail address.

2.2 The purchase of goods is carried out in the form of a purchase contract, which is preceded by the issuance and submission of an order by the buyer in the webshop. A prerequisite for the conclusion of the purchase contract is the completion and submission of the order via the form in the webshop. The Buyer can select and view the goods on the webshop by product category or by clicking on their subcategories or displayed goods. The Buyer selects the goods by clicking on the appropriate button next to the goods, on the basis of which they will be added to the shopping cart. Successful addition of the item to the shopping cart is confirmed by the button changing colour to green.

2.3.Binding order placement is carried out in the shopping cart of the webshop, where are indicated the goods selected by the buyer, the binding purchase price including VAT, the calculation of other applicable taxes and charges for delivery of the goods to the buyer, as well as the binding delivery time of the goods. Within the order form, the buyer also selects the desired payment method and the method of delivery of the order. In the event that the shipping price, or other fees and costs, cannot be accurately determined in advance, the Buyer will be informed of this on the webshop before the order is binding. If the Buyer is registered and logged in, the delivery details are pre-filled in the webshop. If the Buyer is not logged in, the mandatory data (business name or first and last name, registration number (if applicable), delivery address, mobile phone number and e-mail) must be filled in. The Buyer is obliged to provide complete, true, and correct data necessary for the correct delivery of the goods. The Buyer is obliged to check the accuracy of the selected goods and data in the process of ordering the goods before the final placement of the order with the Seller. By placing a binding order, the Buyer confirms that they have read and agreed to the Seller's GTC, which form an integral part of the contractual relationship between the Seller and the Buyer, and also that they have read the terms and conditions of the Seller's privacy policy. The order is bindingly confirmed by clicking on the "Submit order with payment obligation" button.

2.4 The sent binding order is the Buyer's proposal to conclude a purchase contract under the terms and conditions of these GTC. By submitting an order to the Seller in the webshop, the Buyer expresses their will to be bound by their order, to purchase and accept the goods selected by them at the purchase price, as well as to pay all related fees and costs, in accordance with the individually agreed terms of the purchase contract, as well as the terms of these GTC. The application of any unilaterally determined conditions or instructions of the Buyer stated in the order, other document or message of the Buyer, which would be contrary to these GTC or the laws of the Slovak Republic, is explicitly excluded.

2.5 Upon receipt of the order, the Seller shall electronically confirm the Buyer's order without delay, at the latest within 7 days, i.e. inform the Buyer about the receipt of the Buyer's order and its registration in the Seller's system, where each order is assigned a registration number, which the Buyer shall always indicate when communicating with the Seller, or proceed in accordance with clause 2.6 of these GTC.

2.6 Confirmation of the Buyer's order concludes a purchase contract between the parties, provided that the Buyer's order is eligible for the conclusion of a contract, i.e. contains all the required data necessary to process the order (the name of the goods ordered, their quantity, price, delivery and billing address, e-mail, and telephone contact of the Buyer) and the selected delivery address is located in the country where the Seller delivers the goods according to the information on the webshop. If the order does not contain all the required data, the Seller has the right to ask the Buyer to provide them, and to ask the Buyer to indicate the delivery address in the country where the Seller delivers the goods according to the information on the webshop. The Seller is entitled to verify the accuracy of the data provided by the Buyer, as well as to request the Buyer to additionally verify the order or the Buyer's identity in an appropriate manner, such as in writing, by e-mail, text message or telephone. If the Buyer fails to provide additional data/correction of the delivery address or verification of the order or their identity required by the Seller within the period specified by the Seller (but not less than 3 working days), the expiration of this period shall cancel the order (if it was not eligible for the conclusion of the purchase contract) or the purchase contract (if the Buyer has not made the required verification or has not sufficiently verified their identity) from the beginning, and the Seller will inform the Buyer by e-mail using the e-mail address provided in the order. If the Buyer is not a consumer, the Seller reserves the right to refuse the order, on the basis of which the purchase contract will not be concluded at all, whereby the Seller's failure to confirm the order within the period specified in point 2.5 of these GTC, i.e. within 7 days of its receipt, shall also be deemed to be a refusal of the order in this case.

3.         THE PURCHASE PRICE OF THE GOODS, TERMS OF PAYMENT, DELIVERY OF THE GOODS, DELIVERY TERMS AND TRANSPORT COSTS

3.1 The Buyer shall pay the Seller the purchase price for the goods and the delivery cost and all other charges relating to the order. The price of the goods on the webshop includes VAT and the calculation of other applicable taxes and charges for delivery of the goods to the Buyer and other applicable taxes. In addition to this price, a price without VAT may also be published on the webshop. The taxes for the delivery of goods and services shall be applied in accordance with the relevant legislation.

3.2 The purchase price of the goods shall never include bank charges for paying the purchase price in the case of payment by bank transfer, cash on delivery costs, delivery costs of the purchased goods and any costs of the Buyer related to the use of electronic means of communication. These fees and costs shall be paid by the Buyer, unless otherwise specified below or agreed otherwise between the Seller and the Buyer.

3.3 The method of payment of the purchase price, the cost of transport of the goods and other costs, which are indicated in the shopping cart in the process of ordering the goods, is selected by the Buyer on the webshop and is indicated in the order, and the Buyer can pay the purchase price and costs as follows:

3.3.1. payment by credit card, or

3.3.2. payment by bank transfer, while when paying from abroad, the Buyer, as the originator of the payment, shall be liable for the fees of their bank and other charges, in particular those of the correspondent banks and the bank of the recipient, or

3.3.3. payment on delivery.

3.4 The fees of the banks for the execution of the payment of the purchase price and transport costs by the Buyer shall be governed by the contract between the Buyer and the Buyer's bank. The Buyer acknowledges that information on the cost of shipping the goods is clearly stated in the ordering process and depends on the choice of carrier/delivery service/delivery method. The cost of using electronic means of communication is governed by the contract between the Buyer and their internet service provider or their electronic communication service provider, as applicable.

3.5 The Seller shall issue and deliver the invoice to the Buyer in accordance with the laws of the Slovak Republic. By sending an order, the Buyer agrees that the invoice shall be sent together with the goods or made available to the Buyer electronically. The invoice is sent together with the goods and the invoice is also the delivery note and the warranty certificate, unless a separate warranty certificate is delivered. A separate warranty certificate may be issued by the Seller at the request of the Buyer within 7 days from the date of delivery of the goods to the Buyer.

3.6 Delivery times may vary for different types of goods. The delivery date of the goods will always be announced to the Buyer before placing an order and is calculated from the date of dispatch (shipping date) of the goods by the Seller. The Seller is obliged to ship the goods on the next working day after the conclusion of the purchase contract (receipt of the order pursuant to clause 2.5 of these GTC) and payment of the purchase price and other costs under the terms and conditions set out in these GTC. The Seller shall be entitled to delay the dispatch of the goods if the Buyer's identity verification process pursuant to clause 2.6 of these GTC is in progress, of which the Buyer shall be informed in a reasonable manner. In objectively justified cases, when certain types of goods are out of stock and not available from manufacturers and importers, or for other objective reasons that occurred after the order was placed, the delivery period may be extended accordingly, and the Seller will inform the Buyer. In the event that the Seller informs the Buyer that the goods will not be able to be delivered, the Buyer may withdraw from the contract directly. Likewise, the Buyer may withdraw from the contract directly, before the expiry of the additional period for fulfilling the order, if the timely delivery was particularly important in view of all the circumstances of the conclusion of the contract, or if the Buyer has demonstrably informed the Seller of this fact before the conclusion of the contract. In the case of payment of the purchase price or part thereof, the funds will be returned to the Buyer no later than 14 days after receipt of the withdrawal from the contract in the manner in which the Buyer made the payment, unless the Seller and the Buyer agree on a different method of return without the Buyer being charged additional fees.The Seller and the Buyer may agree on an extension of the delivery period or on another way of fulfilling the contract of equivalent quality and price.

3.7 The Seller shall deliver the Goods to the Buyer at the address specified by the Buyer when placing the order (exclusively in the territory of the countries specified by the Seller in the European Union) and exclusively to the person who is described as the Buyer or to a person specifically authorised by the Buyer. Delivery of the goods to a person other than the Buyer is only possible with the specific consent of the Seller written beforehand and the documents required by the Seller. For this reason, it is essential that the Buyer correctly states their identification and delivery details when ordering the goods and the details for delivery of the goods. Delivery of the goods to a third party without authorization to receive the goods is not possible. The person delivering the goods shall be entitled to ascertain and verify with the person taking delivery by appropriate means whether that person is the Buyer and whether he is authorised to take delivery of the goods.

3.8 If the purchase price has been paid before the conclusion of the purchase contract (point 2.6. of these GTC) and the contract is not concluded even within 7 working days from the binding confirmation (sending the order) of the order by the Buyer, or if the purchase contract has been cancelled under the conditions set out in point 2.6. of these GTC, the purchase price will be refunded to the Buyer no later than within 14 working days in the manner in which the buyer has made the payment, unless the seller and the Buyer agree on a different method of refund without the buyer being charged any additional fees. The Buyer shall cooperate with the Seller and provide the Seller with the information necessary to comply with this obligation. The Seller shall not be responsible for the accuracy of the refund account or for the accuracy of the Buyer's designation of another account. Before refunding the price paid, the Seller shall, in case of doubt, be entitled to ask the Buyer to prove that they are the owner of the account and/or the eligibility of the receipt of the funds. If the Seller is obliged to refund the purchase price to the Buyer and the goods have already been delivered to the Buyer, the Seller will only refund the purchase price to the Buyer after the goods have been returned to the Seller.

3.9 Delivery of the goods to the Buyer is only possible if the purchase price, other relevant fees and the transport price for the delivered goods are paid. Otherwise, the Seller or the carrier/delivery agent shall be entitled not to deliver the goods and the Seller shall not be in late in terms of delivery. The Buyer is obliged to take over the goods from the carrier/deliverer in due and timely manner. If the Buyer pays the purchase price and the freight charges, and any other associated charges, the Buyer shall take possession of the goods upon reception.

3.10. The Buyer acknowledges that the Seller is also entitled to deliver the Goods by several separate deliveries, provided that the agreed price of delivery specified at the time of binding order placement shall also apply to such separate deliveries (even multiple carriages shall be charged at the price of one carriage only).

3.10.1 The goods shall be deemed to have been accepted by the purchaser at the time when the purchaser or a third party designated by the purchaser, other than the carrier, has accepted all parts of the ordered goods, or

3.10.2. if the goods ordered by the Buyer in a single order are delivered separately, at the time of acceptance of the goods which have been delivered last; or

3.10.3. if the goods are delivered in several parts or pieces, at the time of acceptance of the last part or piece.

3.11. The Seller, the transport company or the delivery service is entitled to announce the delivery of the goods to the Buyer by e-mail, text message or any other appropriate method (e.g. by telephone). The Buyer agrees that the Seller shall provide such Buyer's details to the shipping company or delivery service. The Buyer shall bear the responsibility and the consequences for not accepting the order/goods at the time of delivery to the destination, as well as for providing incorrect details for the delivery of the order/goods, and shall be reachable at the address provided by the Buyer at the time of the notified delivery of the goods.

3.12. Upon reception of the goods, the Buyer is obliged to prove their identity to the bearer in the usual way. The identity of the Buyer and the authorisation to take delivery of the goods must be clear from the documents presented. Otherwise, the goods may not be handed over by the Seller, the carrier, or the delivery service.

3.13.    If the Buyer unreasonably refuses to take goods or repeatedly fails to receive the goods, the Seller shall be entitled to claim against the Buyer all costs incurred in this respect. In the event that the Buyer fails to act properly and in a timely manner, the Seller/carrier may store the goods ordered by the Buyer with a third party, at the Buyer's expense, of which the Buyer shall be informed.The warranty period shall commence from the date on which the goods should have been properly handed over for the first time, which was not the fault of the Buyer.

3.14.    Upon receiving the goods, the Buyer is obliged to sign the acceptance report, which serves as proof of delivery of the goods. Defects in the goods or in the packaging of the goods may also be noted in the acceptance report. A defect shall also be deemed to exist if the ordered goods are not delivered, or if goods other than those ordered are delivered, or if goods in a quantity other than those ordered are delivered. If the Buyer does not object to the defects in the goods on the basis of the confirmed delivery and delivery notes and the acceptance report, it shall be presumed that the goods have been properly delivered to the Buyer, unless the contrary is proved.

3.15.    Personal pickup of the goods at the MOSS.SK headquarters is not possible.

4.         CONDITIONS OF CLAIMS AND WARRANTY, CLAIM REGULATIONS

4.1 The Seller shall handle claims of the Buyer, who is a consumer, in accordance with the legislation of the Slovak Republic, in particular with the Consumer Protection Act and the Civil Code.

4.2 The length of the warranty period is determined in accordance with the legislation of the Slovak Republic, lasting normally two years from the reception of the goods, unless the legislation of the Slovak Republic or the Seller's declaration provides for a shorter warranty period (e.g. for goods that are perishable) for certain types of goods. The warranty period shall commence from the date of receipt of the goods by the Buyer. If a period of use is indicated on the sold item, its packaging or the instructions attached to it, the warranty period shall not expire before the expiry of this period. The Seller shall be liable for any defect that the sold goods have at the time of delivery and which becomes apparent during the warranty period (two years) from the date of delivery of the item.

4.3. The Seller shall issue the Buyer with a defect certificate immediately after becoming aware of the defect in the goods. The Seller shall bear the costs of the claim, transport of the claimed goods in case of a justified claim. If the Seller refuses liability for defects, the Seller shall inform the Buyer in writing of the reasons for the refusal.

4.4 If the Buyer has complained about a defect by mail, which the Seller has refused to accept, the mail shall be deemed to have been delivered on the day of the refusal. The Seller shall specify in the acknowledgement of the complaint the time limit within which the defect shall be rectified by the Seller. The basic time limit for the removal of defects shall be 30 days from the date of the defect, which may be extended if justified by an objective reason beyond the control of the Seller.

4.5 The Buyer has the right to choose to remove the defect by replacing the item or repairing the item. The Buyer may not choose a method of removing the defect which is not possible or which would cause the Seller disproportionate costs in comparison with another method of removing the defect, taking into account all the circumstances, in particular the value which the item would have without the defect, the seriousness of the defect and whether the other method of removing the defect would cause the Buyer considerable difficulties. The Seller may refuse to repair the defect if repair or replacement is not possible or would involve disproportionate costs, regarding all the circumstances, including the value that the item would have without the defect, the seriousness of the defect and whether the second repair would cause the buyer considerable difficulty.

4.6 If the Buyer does not take possession of the item within six months of the date on which they should have taken possession of it, the Seller may sell or destroy the item if the proceeds of sale would not cover the reasonable costs of continuing to store the item and selling it. Where the item is of greater value, the Seller shall give the Buyer prior notice of the intended sale and a reasonable additional period of time to take possession of the item.

4.7 The Buyer shall be entitled to a reasonable discount on the purchase price or may withdraw from the contract if (a) the Seller has not repaired or replaced the item at all, or has not repaired or replaced it in violation of the provisions of the GTC, if (b) the Seller has refused to repair the defect pursuant to clause 4.5. of these GTC, if (c) the item has the same defect despite the repair or replacement of the item, if (d) the defect is of such a serious nature as to justify an immediate discount of the purchase price or withdrawal from the purchase contract, or if (e) the Seller has stated or it is evident from the circumstances that it will not remedy the defect within a reasonable time or without causing serious inconvenience to the Buyer. The discount applied on the purchase price must be proportionate to the difference between the value of the thing sold and the value that the thing would have had if it had been free from defects.The buyer may not withdraw from the contract of sale under this clause if the buyer has contributed to the creation of the defect or if the defect is insignificant.

4.8 If the contract relates to the purchase of more than one item, the Buyer may only withdraw from the contract in relation to the defective item. In relation to the other items, he may only withdraw from the contract if he cannot reasonably be expected to have an interest in keeping the other items without the defective item.The buyer, after withdrawing from the contract or part of it, shall return the item to the seller at the seller's expense. The Seller shall arrange for the removal of the item which was installed in accordance with its nature and purpose before the defect became apparent. If the Seller fails to remove the item within a reasonable time, the Buyer may arrange for the removal and delivery of the item to the Seller at the Seller's expense and risk.

4.9 The effects of withdrawal from the contract according to clause 4.7./4.8.of these GTC also apply to any supplementary contract to the contract from which the consumer has withdrawn; this does not apply unless the Buyer and the Seller agree otherwise. A supplementary contract under this clause means any contract for the provision of additional goods which are related to the main subject matter of the contract.

4.10. The Seller shall, upon withdrawal from the Contract, refund the Purchase Price to the Buyer no later than 14 days from the date of return of the item to the Seller or upon proof that the Buyer has sent the item to the Seller, whichever is earlier. The Seller shall return the purchase price to the Buyer or pay the Buyer a discount on the purchase price in the same manner as the Buyer used to pay the purchase price, unless the Buyer expressly agrees to a different method of payment.

5.         WITHDRAWAL FROM THE CONTRACT

5.1 Withdrawal from the contract when a Buyer is a consumer is governed by the laws of the Slovak Republic, in particular the Consumer Protection Act and the Civil Code.

5.2 The Buyer, who is a consumer, has the right to withdraw from the contract of sale without giving any reason within 14 days from the date they received the goods; this right may also be exercised before the expiry of the withdrawal period without giving any reason. The withdrawal period shall be deemed to have been observed if the Buyer sends a notice of withdrawal to the Seller no later than on the last day of the period. Instructions on exercising the consumer's right to withdraw from a distance contract can be downloaded HERE. The buyer can use the sample withdrawal form provided by the seller together with the order confirmation or download it HERE.

5.3 The Seller must provide the Buyer with a confirmation of receipt of the withdrawal notice on a durable medium (i.e. in a way that allows the information to be stored for the necessary period of time and to be reproduced and used unchanged in the future) immediately after the Buyer has received the withdrawal notice, if the Buyer has withdrawn from the contract by using a special function or withdrawal form available on the shopping portal.

5.4 In the event of withdrawal from the purchase contract, the Buyer

5.4.1. shall, within 14 days from the date of withdrawal from the contract of sale, send the goods back or hand over the goods to the Seller or a person designated by the Seller to collect the goods; this does not apply if the Seller proposes to collect the goods in person or through a person designated by the Seller. The time limit under the first sentence shall be deemed to have been complied with if the Buyer sends the goods to the Seller not later than the last day of the time limit; and

5.4.2. bears the cost of returning the goods to the Seller or to the person designated by the Seller to receive the goods, including the cost of returning goods which by their nature cannot be returned by post.

5.5 The Buyer shall not incur any other obligations or costs from exercising the right to withdraw from the Purchase Contract, except for the obligations set out in clause 5.4 of these GTC.

5.6 The Seller shall refund to the Buyer all payments received from the Buyer under or in connection with the Purchase Contract or the Ancillary Contract, including transport, delivery, postage and other costs and charges, within 14 days from the date of receipt of the notice of withdrawal. However, the cost of delivery of the goods shall be refunded only to the extent of the cheapest normal method of delivery offered by the Seller.

5.7 The Seller shall reimburse the Buyer for payments under clause 5.6 of these GTC in the same manner as used by the Buyer for payment; this is without prejudice to the Seller's right to agree with the Buyer on a different method of payment, provided that the Buyer will not be charged any fees in connection with the payment. Unilateral set-off of claims of the Seller and the Buyer arising from the Buyer's withdrawal from the Purchase Contract pursuant to this clause of the GTC is excluded.

6.         FINAL PROVISIONS

6.1 The Seller is entitled to keep and archive the mutual documentation and the Purchase Contract in electronic form together with the relevant General Terms and Conditions for a period of 5 years.

6.2 For the delivery of electronic messages addressed to the Buyer, if the Seller does not receive an error message about the impossibility of delivering the message (e-mail or text message) to the provided e-mail address or telephone number of the Buyer (mobile), the message (e-mail or text message) shall be deemed to have been delivered on the next day after it was sent, unless otherwise provided for by mandatory applicable legislation. The parcel shall also be deemed to have been delivered if the addressee refuses to accept it or if the addressee, through his own fault or omission, fails to accept it. In such a case, it shall be deemed to have been delivered on expiry of the storage period at the post office, as determined by the sender, and on return of the consignment to the sender, of which the sender must provide undamaged proof. Notices delivered by a courier service shall be deemed to have been delivered at the moment of receipt by the addressee. If delivery by courier service is unsuccessful, delivery shall be deemed to have taken place on the third day following the first attempted delivery, the attempted delivery being evidenced by a declaration by the courier service. It is the Seller's exclusive right to decide in what form and in which cases it will communicate with the Buyer in this form (text message, e-mail or other appropriate way).

6.3 If any provision of the GTC and/or the Contract is found to be invalid or ineffective, such invalidity or ineffectiveness shall not result in the invalidity or ineffectiveness of the other provisions of the Contract/GTC. In such a case, the parties undertake to replace such invalid or ineffective provision with a new one without delay, in such a way that the purpose pursued by the respective invalid or ineffective provision at the time of its adoption or the conclusion of this contract is maintained.

6.4 Supervision of the Seller's activities shall be carried out by the Inspectorate of the Slovak Trade Inspection based in Banská Bystrica for the Banská Bystrica Region, Dolná 179/46, 974 00 Banská Bystrica.

6.5 All disputes arising from or in connection with the GTC, the Contract, including disputes arising from the delivery of goods, shall be heard and decided exclusively by the general, locally and factually competent court in the Slovak Republic, according to the registered office of the Seller, unless otherwise follows from the applicable law.

6.6 If the Buyer (Consumer) believes that their rights may have been violated, they may, pursuant to the Act on Alternative Dispute Resolution of Consumer Disputes No. 391/2015 Coll. and on amendment and supplementation of certain acts, file a petition for the initiation of an alternative dispute resolution. The competent entity for alternative dispute resolution of consumer disputes is the Slovak Trade Inspection on Bajkalská 21/A, 827 99 Bratislava 27 (www.soi.sk) or another competent authorised legal entity registered in the list of alternative dispute resolution entities maintained by the Ministry of Economy of the Slovak Republic (https://www.mhsr.sk/obchod/ochrana-spotrebitela/alternativne-riesenie-spotrebitelskych-sporov-1/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov-1); the Buyer has the right to choose which of the above-mentioned alternative dispute resolution entities he/she will turn to. In order to submit a proposal for alternative dispute resolution, the consumer may use the online dispute resolution platform available at http://ec.europa.eu/consumers/odr/. Alternative dispute resolution can only be used by a buyer who is a consumer (a person who is not acting within the scope of his or her business, occupation or profession when concluding and performing a consumer contract).

6.7 These GTC are valid and binding from the date of their publication on the Seller's webshop and can also be consulted at the Seller's headquarters. The Seller reserves the right, at their sole discretion, to cancel, change, modify, or replace them with new ones, provided that the GTC in force at the time of conclusion of the Purchase Contract shall apply to the concluded contracts. The new version of the GTC shall be binding from the moment of publication on the webshop.